Frequently Asked Questions
What should I expect at my first appointment?
Your first visit begins with a skin consultation where Yai will assess your skin type, discuss your concerns and goals, and recommend the best treatment plan for you. All treatments are customized, so there is no one-size-fits-all approach here.
How do I book an appointment?
We are by appointment only. You can book online through our booking link, call us at (239) 666-5698, or message us on WhatsApp or Instagram @pureglow.yai.
Where are you located?
We are located at 1442 Miami Pl, Miami, FL. Exact suite details will be confirmed when you book your appointment.
Do I need to prepare anything before my treatment?
For most facial treatments, we recommend arriving with clean skin, free of heavy makeup. For microneedling and advanced skin treatments, we will provide specific pre-care instructions when you book.
What is your cancellation policy?
We kindly ask for at least 24 hours notice if you need to cancel or reschedule your appointment. Late cancellations may be subject to a fee.
Are your treatments safe for sensitive skin?
Yes. Every treatment is tailored to your skin type, including sensitive skin. Yai will always conduct a thorough skin assessment before recommending any treatment.
Do you sell skincare products?
Yes! We carry a curated selection of professional skincare products. Visit our Shop to explore current offerings.
What payment methods do you accept?
We accept all major credit cards, cash, and Zelle. Contact us for information about package pricing or bundled treatment plans.